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Business

13 Apr

Never Bitch About a Problem Without Pitching a Solution

  • By maura
  • In Business, Leadership
Inspiration really can come from anywhere. I find that to be especially true when I’m in a “writing place” — in other words, when I am writing content regularly, brainstorming, scheduling time to write and think, reading more, pondering goals
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17 Jan

Here’s What REALTORS® Can Learn From Harry and Meghan’s “Exit” From Royal Life

  • By maura
  • In Business, Maura's Musings
I’m sure by now, you’ve seen the memes (no, I’m not sharing any of them in this post). Yes, yes, the first time I saw one, it may have elicited a smirk from me, too, but as with most viral
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17 Jul

What I’m Missing This July and Lessons in Habit Forming

  • By maura
  • In Business, Leadership, Maura's Musings
Here are three truths I know about myself: I am a procrastinator. If someone started a group called Procrastinators Anonymous, I would be a charter member, and I would raise my hand and proclaim, “My name is Maura, and
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05 Jan

The Power of the Note

  • By maura
  • In Business, Customer Service
One of the most powerful — yet also the easiest and least expensive — tools you can have in your arsenal is the handwritten note. WHO APPRECIATES A HANDWRITTEN NOTE? Everyone. “Even Millennials?” I’ve been asked. Of course! (And what
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16 Apr

Facebook Ads and Fair Housing

  • By maura
  • In Advertising, Business, Social Media
Facebook has been in the news quite a bit, of late — more conspicuously Mark Zuckerberg testifying before Congress about the Cambridge Analytica data breach, but equally importantly for the role the social media site has played in possible discriminatory
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16 Apr

When Your Client Has a Fair Housing Complaint

  • By maura
  • In Business, Content
If you have a client who has a potential fair housing complaint, take their claims seriously. When a consumer feels discriminated against, they likely don’t need you to talk through it with them — they need you as their REALTOR®
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07 Jan

Tracking: Your Key to a Successful Year

  • By maura
  • In Business
If you’ve heard me speak, then you’ve heard me talk about TRACKING – tracking your business, your income, your leads, everything. My team a bit obsessive/compulsive about tracking, but as a result, we know where our business comes from, where
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07 Jan

Service versus Hospitality

  • By maura
  • In Business, Customer Service
“Service is the technical delivery of a product. Hospitality is how the delivery of that product makes its recipient feel. Service is a monologue – we decide how we want to do things and set our own standards for service.
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05 Feb

Sharing Your Genius . . . In Your Own Market?

  • By maura
  • In Business, Networking
  • 0 comment
Not too long ago, I was preparing to teach a new REBAC course, which is the newest elective toward the Accredited Buyer Representation (ABR) designation. We launched the class at the National Association of REALTORS® Annual Conference in San Diego
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03 Jan

Let’s Talk (Business) Photos

  • By maura
  • In Business, Personal Branding
  • 0 comment
Take a look at your photo – on your business card, on your Facebook business page, on your website, on your professional profiles (LinkedIn, Realtor.com, CRS.com, etc.). Ask yourself: When was this photo taken? (Hint: if you can’t recall,
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Get in touch

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maura@mauraneill.com

8450 Holcomb Bridge Road, Alpharetta GA 30022

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