Bring Maura to your stage.

Storytelling is an ancient art — and a powerful way to stand out. Maura shows how a memorable story sets you apart from the competition, attracts an audience, and elevates your brand. So what’s your story?

Nordstrom is legendary for putting the customer before the company. Maura translates the Nordstrom way into real estate — making service, not commission, the engine of a lasting business.

Online customer service now has the power to define us as professionals. Drawing on Zappos and beyond, Maura shows how to meet today’s response expectations and set yourself apart across every channel.

A low-inventory market demands a different skill set. Maura covers generating inventory, winning listings, and handling multiple offers — plus the psychology of the unrealistic seller and the disappointed buyer.

The best negotiators get there by thinking differently. A graduate of the Harvard Negotiation Institute, Maura pushes you past your comfort zone with fresh approaches to even the most difficult negotiation.

Without a system, leads are just names on a spreadsheet. Maura shows how to build a lead-generation system — incubation, follow-up, conversion — that turns leads into relationships, closings, and referrals.

A fast-paced, interactive full-day experience co-taught with Paula Monthofer. Groups leave with a deeper understanding of leadership, sharper problem-solving, trackable goals, and a year of accountability and follow-up.

Leaders set goals and solve problems — and the right questions are the key to both. Through exercises and real Association case studies, Maura sharpens problem-solving and creative goal setting for your leadership team.

There are many realities in any organization, and a leader’s perception isn’t everyone’s. Using music, visual arts, and emotional intelligence, Maura helps leaders close the gap between perception and reality.

We work for our clients but with other agents — and those interactions shape the client experience. Maura explores agent-to-agent cooperation as a form of customer service that benefits clients, careers, and the industry.

You love what you do and you’re dedicated to your community — and that devotion can build your business at the same time. Maura shows how a giving initiative becomes a way to stay in touch, deepen client relationships, and do real good.

Emotional intelligence can be learned, nurtured and improved on. Maura shows how EQ shapes client relationships, leadership and stress — and shares workable strategies for raising yours.

Maura was Lead Instructor and Subject Matter Expert for NAR’s Military Relocation Professional certification, and helped develop the course. She teaches it with the personal experience of a military family.

You can work with the same efficiency on the road as you can behind your desk — with the right tools. Fifty-plus apps across productivity, finance, photo, social and travel, and a way to decide which are actually right for you.

Delete your Facebook Business Page and harness your personal profile instead. Maura shows how to be genuinely social on social media, and how to mine what Facebook already tells you about your clients.